Our Terms and Conditions

Registration:


A signed and fully completed registration form must be received by the nursery before a child can be registered for a place. A registration fee as referred to in the fees section of the brochure is required to secure a child’s place. The fee is non-refundable and must be paid by the time the completed registration form is submitted to the nursery.


Opening hours:


The nursery is open Monday to Friday at the times referred to in the fees section of the brochure with the exception of bank holidays and any other periods of nursery closure that may be necessary for whatever reason.


Payment of nursery fees:


Fees are payable monthly in advance, by the first day of the month. Payment can be made by cash, standing order, BACS and debit or credit card. Fees not paid by the 7th day of the month will incur a 25% late payment surcharge. Fees not paid by the 14th day of the month may result in the child being suspended from the nursery. Suspension will take effect the day after the parent/guardian has been notified of the suspension and will remain in force until a suitable agreement has been reached with the nursery regarding the payment of overdue fees. Full fees are payable during the period of suspension.
The nursery reserves the right to increase the fees at any time upon giving one calendar month’s notice of the proposed increase.


Calculation of Fees:


Fees are invoiced on a monthly basis by multiplying the child’s weekly attendance fee by 52 being the number of weeks in a year, and dividing by 12 months. When starting, finishing or changing sessions mid-month, invoicing will reflect actual sessions to be attended rather than the above calculation. Sessions cannot be swapped.
Extra sessions must be paid for at the time of booking. Once booked extra sessions cannot be swapped or cancelled.
There will be no reduction in fees if a child is absent from nursery for whatever reason whilst the nursery is open. This includes absence due to illness, holidays and suspension. This list is not exhaustive.
Full fees will be payable when the nursery is closed for Bank Holidays, and any other periods of nursery closure that may be necessary for whatever reason.


Late Charge:


Failure to collect a child on time will result in a charge to cover staff and nursery costs as detailed in the fees section of the brochure. A willingness to forgo such fines on one occasion will not affect the right to apply the charge on a subsequent occasion.
Notice to delay start date or cancel child’s place:
One month’s notice in writing must be given to delay a child’s start date or to cancel a child’s place. Full fees are payable during the notice period even if the child does not attend for whatever reason.


Change of sessions:


One month’s notice in writing must be given to change the sessions that a child attends each week. The changing of sessions is only permitted on a permanent basis. This means that the change must be in place for the duration of at least one month.
Temporary Interruption of Facilities:
The nursery is under no liability or responsibility to a parent or child in respect of any temporary interruption in or temporary failure of or delay in providing nursery provision. If such failure or delay is caused by the temporary unavailability of staff, building or maintenance work to the nursery, fire, abnormal weather conditions, government action or regulations or by some other cause (whatever the description and not necessarily limited to the foregoing examples) beyond the reasonable control of the nursery no recompense will be made.


Note:


Written notice must be received by the nursery at least the day before the notice period is due to commence. If the written notice is received by the nursery on the day of or after the day the notice period is due to commence, the actual notice period will commence from the day after the written notice is received by the nursery.
If you are unsure of any of these terms and conditions and how they may affect you please put your concerns in writing and either email to Email headoffice.avenue@btinternet.com or post to our head office at Rhymetime Nursery, Connolly Lodge, Berrywood Close, Northampton, NN5 4BW and our head office team will be happy to clarify them for you.